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Option 1 : Message text on regular days: For technical support please contact the Roche-Genentech EDC Help Desk:
Telephone: +1-888-489-9384 (Toll Free for US only, other International Toll Free Numbers can be found at :
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Note: For international Toll Free numbers Please dial ROC (7-6-2) at the prompt for Roche-Genentech Dedicated Support.
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Option 2: Message text when there is a scheduled downtime: Please note that Rave will be unavailable on the following days:
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For technical support please contact the Roche-Genentech EDC Help Desk:
Telephone: +1-888-489-9384 (Toll Free for US only, other International Toll Free Numbers can be found at :
http://tollfree.mdsol.com
Note: For international Toll Free numbers Please dial ROC (7-6-2) at the prompt for Roche-Genentech Dedicated Support.
Email: helpdesk@mdsol.com
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